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CQL Canada Publications

Basic Assurances^® - $39

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Basic Assurances^® details the essential, fundamental and non-negotiable requirements for all service and support providers and poses the question, "What are the important health, safety and human security issues for this person?"

includes Self-Assessment CD

Manual excerpt outlining manual organization and use

Table of Contents

Preface

 Introduction

 Basic Assurances^®

 Basic Assurances^® Factors

     1. Person Focus

     2. Community Focus

     3. Strategic Focus

     4. Accountability Focus

The Quality Measures 2005^®