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Certification Accreditation Training Sessions Conferences Quality Measures 2005® |
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CQL Canada Publications
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A Proactive Guide to Incident Management - $15.00 |
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Provides a focus on Basic Assurances® - specifically incident management. Basic Assurances® are essential, fundamental, and non-negotiable requirements for all service and support providers. Basic Assurances® are demonstrations of successful operations in the areas of health, safety, and welfare. Injury and death because of mistakes and negligence are not acceptable. This manual is intended as a guide for service providers in their quest to ensure that people are free from abuse, neglect, exploitation, and mistreatment.
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CQL Canada | The Council on Quality and Leadership
© CQL Canada 2008
