basic assurances certification^®

Staying Person-Focused While Ensuring Basic Assurances for Health, Safety, and Welfare

Using CQL Canada’s innovative Personal Outcome Measures^® interviews, record reviews, observations and focus group interviews, this certification process assesses organizational accountability in the areas of health, safety, human security and legal rights. With this confirmation of success in Basic Assurances^®, your organization earns the credibility to explore additional opportunities and methods for innovation and quality in the supports you provide.

Organizations may use Quality Measures 2005^® and the related applications to develop an integrated quality management system. CQL has developed Seven Quality Strategies^® that offer organizations alternatives for initiating an integrated quality management system. Basic Assurances^® Certification is one of those strategies.

The objective of the Basic Assurances^® Certification is - Assess organizational accountability in the areas of health, safety, human security and legal rights.

The on-site Basic Assurances^® Certification process includes:

• Personal Outcome Measures^® interviews

• Site visits to locations where supports are provided

•  Focus groups with direct support staff and with people supported

• Targeted interviews with organizational leaders, family members, community representatives and people supported who may be involved in incidents, complaints or restrictions

• Document review of incident management systems, meeting minutes, and policies and procedures

• Synthesis of information^® are practiced within your organization

• Recommendations and commendations

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